Frequently Asked Questions

Table of contents

General

What is the Canton NaaS Console?

The Canton NaaS Console is a web-based management interface for your Canton Network nodes. It allows you to monitor node health, manage parties and users, deploy Daml packages, and more — all from your browser.

Who is the Console for?

The Console is designed for Canton NaaS clients who want to manage their nodes without using command-line tools or raw gRPC APIs. It’s suitable for developers, operators, and business users who need visibility into their Canton Network infrastructure.

What browsers are supported?

The Console works with the latest versions of Chrome, Firefox, Safari, and Edge.

Access & Authentication

How do I get access?

Access is invite-only. Your Noders account manager or team administrator will send you an invite code. See Getting Started for the full onboarding flow.

My invite code expired. What do I do?

Invite codes are valid for 72 hours. If yours has expired, contact your administrator or reach out to office@noders.services for a new one.

Can I invite other team members?

Invite management is handled by Noders administrators. Contact us if you need to add team members to your account.

Nodes

Why does my node show as “Inactive”?

An Inactive status means the node is not responding to health checks. This could indicate:

  • The node is being updated or restarted
  • A network issue between the Console and the node
  • A node-level problem requiring investigation

If the status persists, contact the Noders support team.

Can I start or stop nodes from the Console?

Node lifecycle management (start, stop, restart) is handled by the Noders infrastructure team. The Console provides monitoring and management of the node’s ledger operations (parties, users, packages).

What Splice and Ledger API versions are supported?

The Console works with the Splice and Ledger API versions currently deployed on your nodes. Version information is displayed on each node’s detail page.

Parties & Users

What’s the difference between a party and a user?

A party is an identity on the Daml ledger — it authorizes transactions and owns contracts. A user is an account that connects to a participant node and is granted rights to act as or read as specific parties.

Can I delete a party?

Parties cannot be deleted from the Canton ledger. Once allocated, a party exists permanently. You can, however, stop granting users rights over a party to effectively disable its use.

What happens when I deactivate a user?

A deactivated user cannot submit transactions or read data from the ledger. Their configuration (rights, primary party) is preserved, and the user can be reactivated at any time.

Packages

What file formats can I upload?

The Console accepts .dar (Daml Archive) files only. These are built using the Daml SDK.

Can I remove a deployed package?

Deployed packages cannot be removed from the ledger. This is by design — packages that are in use by active contracts must remain available. You can deploy updated versions alongside existing ones.

My DAR upload failed. What should I check?

Common causes:

  • The file is not a valid .dar file
  • The target participant node is unreachable
  • Required dependency packages are not yet deployed on the target node

Feature Requests & Support

The Console doesn’t have a feature I need. Can you add it?

Yes! The Canton NaaS Console is under active development and we build features based on client needs. If you need specific functionality — a new report, an integration, a workflow improvement, or anything else — reach out to us at office@noders.services. We take client feedback seriously and prioritize features that help you operate more effectively.

How do I report a bug or issue?

Contact the Noders support team at office@noders.services with:

  • A description of what happened
  • What you expected to happen
  • Your browser and operating system
  • Screenshots if possible

Where can I learn more about Canton Network and Daml?

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